How to delete/cancel enrolment through the student profile

Created by Customer Support, Modified on Thu, 24 Jul at 6:37 PM by Customer Support


You can now update a student's enrolment end date directly from their profile. 

For those instances when students finish mid-term.

This article shows you the steps on how to delete/cancel enrolment through the student profile.

Cancelling a student’s enrolment from the student profile

Step 1 - Whenever you see a student's name in First Class, you can click the selected student and it will open their student profile.



Step 2 - Open the student’s profile and go to the booking history. 

Then select Cancel/Drop below the Go to class under the Action column.



Step 3 - The same process of cancel/drops from the weekly view, where there will be a pop-up for choosing the cancel date and reason for cancelling.

Note: Make sure to click Yes when prompted to cancel.



Step 4 - It will prompt a notification that the student has been scheduled for cancellation.



Deleting a student’s enrolment from the student profile


Step 1 - Open the student’s profile and go to the booking history. 

Then select Delete below the Go to class under the Action column.



Step 2 - A pop-up box will appear. Make sure to click Yes when prompted to delete.


Step 3 - It will prompt a notification that the student has been deleted from the class.



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