How to cancel a student's class

How to cancel a student's class

This article will give you steps on how to cancel/drop a student's class.

There are 2 ways to cancel/drop a student from a class in First Class.

1. Via the Weekly view 
2. Via the Student profile 

Cancelling a student’s enrolment from the Weekly View

Step 1 - Within the “Classes” menu, click Weekly View

Step 2 - Use the filters to look for the class and open the class the student is enrolled on.  

Step 3 - Under the action column, choose Cancel/drop.  

Step 4 - There will be a pop-up for choosing the cancel date and reason for cancelling.

Note: Make sure to click Yes when prompted to cancel.

Step 5 - It will prompt a notification that the student has been scheduled for cancellation.

Cancelling a student’s enrolment from the profile page

Step 1 - Open the student’s profile and go to the booking history. 

Then select Cancel/Drop below the Go to class under the Action column.

Step 2 - The same process of cancel/drops from the weekly view where there will be a pop-up for choosing the cancel date and reason for cancelling.

Note: Make sure to click Yes when prompted to cancel.

Step 3 - It will prompt a notification that the student has been scheduled for cancellation.