How to Void an Invoice without deleting the enrolment

How to Void an Invoice without deleting the enrolment

This process explains how to void an invoice while keeping the student's enrollment in the class active. 

Voiding the invoice ensures that no payment is collected, but the student's place in the class remains unaffected. 

This is useful in situations where an adjustment to billing is needed without impacting the student's participation in the class.

Here are the steps on how to void an invoice:

Step 1 - Under the Lists menu, click the Active Students tab.

Step 2 - Search for the student whose invoice you want to delete and click the student's name to open their profile.

Step 3 - Navigate to the Ledger tab and locate the invoice you wish to void.

Step 4 - Click the Action button next to the invoice.

Step 5 - Select Delete.

Step 6 - A validation message will appear—click Yes to confirm.

Step 7 - The invoice will be deleted, and the class enrollment will remain active.