How to balance the student ledger if a child has been removed from a class after a payment has been made

Created by Customer Support, Modified on Tue, 15 Oct, 2024 at 4:49 PM by Customer Support

How to balance the student ledger if a child has been removed from a class after payment has been made 


This article would be helpful for situations where a student is already booked into a class and already paid but turns out that the student needs to be rebooked to a different class/date.


3 things need to be done:

  1. Delete the student from the current class 

This will delete the student from the current class and will delete the invoice that was generated and already paid


  1. Enrol the student in the new class

This will enrol the student in the new class where they need to be moved.

An invoice will be generated here which we would need to mark as Paid if the parent already paid. (Process is explained in step 3)


  1. Balance  the student ledger with an adjustment to record a payment for the invoice generated on the new class

To balance  the student ledger if a child has been removed from a class after a payment has been made,

 follow these steps:

  1. Search for the student's name in the payment lists under Settings and open the student’s profile. 

Note: Don't forget to adjust the date on the student enrolled filter



  1. Go to Payment Transactions to double-check the payment.



  1. Go to the Ledger tab and click Adjustment.

Add the amount you want to credit add a description:

The example below: Adjustment for moved class for $302.22 



  1. After adding the adjustment, the balance will now show as $0. 

So, what you want to do now is to mark the invoice as PAID. Click on the Pay button



  1. After clicking the payment button, you will see that the amount to pay is just $0 since we already adjusted it. 

Just click PAY to continue.



  1. If you go back to the Payment list, it will now show as PAID with a $0 amount.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article