Customer self check in feature

Marking attendance for classes can be time consuming

It can also create a bottleneck if you have a reception desk/entry where your staff are checking students in for their lesson.

The self check in feature of First Class can be a useful tool to allow customers to check their own students in upon arrival for classes

How to set up your self check in feature

Your account has a specific self check in URL which can be found by using the format below and entering your account slug. (assigned account name)

This will be the same account name in the URL for your customer portal.

https://parent.firstclasssoftware.io/accountname/selfcheckin

You may wish to set up the self check in link on a tablet device and stand in your reception area or entrance.

How can customers complete a self check in

To complete a self check in, the customer needs to enter their mobile number.

This will log them into their self check in page.

The page will list the enrolments for the specific class date.

NOTE: If a student has a class on Tuesday and you log in on a Wednesday, that class will not be listed. The system will only display classes for the current day. 

The customer can confirm the students attendance by clicking the confirm attendance button.

This will flow through to your administration account and the student will display as present for the class.