How a customer can update their direct debit payment details within their portal

Created by Customer Support, Modified on Fri, 28 Feb at 11:44 AM by Customer Support

This article will show parents how to update their payment details through the Parent Portal.

Here are the steps:

Step 1 - Let the parents log in to the parent portal

Step 2 - Click “My Payments” from the menu

Step 3 - On the upper right part of the page, click on “Update Direct Debit Details”.

Step 4 - Enter the account details and click on Update.

NOTE: This feature is only available in the parent portal and not currently support in the app