First Class Training Module 10: Direct debit basics

Created by Customer Support, Modified on Tue, 8 Jul at 5:35 PM by Customer Support

Video Topic Timeline:

Direct debit key feature - 00:06 - 00:35

Types of Direct Debit - 00:36 - 01:48

How to start Direct Debit - 01:49 - 02:42

How to check if a customer has a Direct debit - 02:43 - 03:30

How to establish direct debit for a customer - 03:31 - 04:49

How to schedule direct debit for a customer - 4:49 - 07:21

How to see the scheduled direct debit date from the parent profile - 07:23 - 10:23

How to manage the direct debit scheduled for a customer - 10:23 - 12:12

Reconciliation process of Ezidebit - 12:13 - 12:55

How can a customers update their direct debit details - 12:56 - 13:23