How to update parent's details under the Parent profile

Created by Customer Support, Modified on Tue, 15 Oct, 2024 at 4:21 PM by Customer Support

How to update parent's contact information under the parent profile

 

This article will give you details about the parent profile features and how to update contact information for the parent.


You can edit the parent details and delete the parent from the parent profile.


Editing Parent


Step 1 - Upon viewing the parent profile, it will default to display their details. 

Within the Parent profile, click the button “Edit Parent” to edit the details.



Step 2 - Fill up the data in the field.


Step 3 - Click the button “Save”.




Step 4 - It will display a notification that the parent information is saved.



Delete Parent


Step 1 - In the parent profile modal, click the “Delete Parent” button.



Step 2 - Click “Yes” to proceed. It will prompt a notification once deleted. 



Students Tab under the Parent Profile

  • Enrolled

    • This section will display students who have actively enrolled on classes and are linked to the parent selected.

  • Inactive

    • In this section, it will display students that were tagged as inactive.

  • Lead

    • This section will display students who don’t have classes yet and are tagged as Lead.


How to hide deleted records from the Ledger


This article shows the steps on how you can display or hide the deleted records/invoices from the Ledger.


Step 1 - In the parent profile, click the “Ledger” tab to display the ledger of the parent.



Step 2 - To hide deleted records, check the checkbox in hide deleted records.



Step 3 - To unhide deleted records, untick the checkbox in unhide deleted records.



Step 4 - To filter the date, click the date format and select a date from and to.



Step 5 - Click the “Filter” button. Then it will display all ledger transactions made on the selected date.



How to access the Payment Transactions under the Parent profile


This article discusses the payment transaction feature under the Parent profile.


It displays all payment transactions of the parent and as default, it will display all lists of transactions made. 


In the parent profile, click the “Payment Transaction” tab to display all payment transactions. 



Hover the “View Details” button to view the payment type used in the transaction.




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article