How to view a list of failed direct debit paymets

If you are using Ezidebit for your direct debit billing you can view a list of failed payments via the Ezidebit report

Go to reports ---> Ezidebit report

Enter the desired date range

Then filter the report by status and select failed

This will list all failed payments in that time range.

For details on strategies for dealing with your failed payments including automated re-tries please refer to our dishonour actions article here-